Settings

The Settings tab in the video editor lets you configure how your AI instructor behaves, what avatars and voices to use, personalization questions for viewers, and more.

Global vs Per-Video Settings

Settings can be managed at two levels:

• Global — Apply the same configuration to all videos in your organization
• Per-video — Override global settings for a specific video

To manage global settings:

1. Click the Global Video Settings button in the sidebar (bottom right)
2. Toggle which categories you want to apply globally

When a global toggle is on, all videos use that shared setting. When it's off, each video uses its own value.

The following categories can be toggled between global and per-video:

Accessing Per-Video Settings

1. Open your video in the editor
2. Click the Settings tab at the top of the page

You'll see a sidebar with different setting categories:

• Instructor — AI persona and avatar/voice configuration
• Personalization — Questions asked to viewers before watching
• Progress Bar — How viewers navigate the video
• Language — Translation and language options
• Pronunciations — Custom word pronunciations
• Response Timing — How long the AI waits before responding to spoken answers

Instructor Settings

Instructor Persona

The Instructor Persona defines how your AI responds to viewer questions. This is the "personality" of your AI instructor.

Writing effective personas:

You are a friendly customer support specialist for [Company Name].
Your goal is to help viewers understand our product features.

Guidelines:
- Use conversational, approachable language
- Keep explanations simple and jargon-free
- If you don't know something, direct them to our support team

Boundaries:
- Only discuss topics covered in this video
- Don't make promises about pricing or future features

Tips:

• Be specific about tone and communication style
• Set clear boundaries on what the AI should and shouldn't discuss
• Include your company name and context

Avatar & Voice Configuration

Select which avatars can present your video and assign voices to each.

Available avatar types:

Adding a custom avatar:

1. Click Add Custom Avatar
2. Upload an image (PNG, JPEG, or WebP — max 5MB)
3. Enter a display name (optional)
4. Click Save

Assigning voices:

For each selected avatar, choose a voice from the dropdown. You can:

• Preview voices by clicking the play button
• Enter a custom voice ID if you have one from ElevenLabs
• Assign different voices to different avatars

Default TTS Speed

Set how fast the AI avatar speaks by default:

Viewers can also adjust speed during playback from the player controls.

Personalization Settings

Personalization questions are asked to viewers before they start watching. Their answers can be used to customize the AI's responses.

Adding Questions

1. Click Add Question
2. Enter the question text (e.g., "What is your role?")
3. Choose the answer type:
   • Text Answer - Viewers type their response
   • Dropdown Answer - Viewers select from predefined options

Using Answers in Your Content

Viewer answers become personalized variables you can use in speaking notes, interaction notes, and the instructor persona. Each question generates a variable like {{personalized_answer1}}, {{personalized_answer2}}, etc.

You are helping {{viewer_name}} learn about our product.
They said their role is {{personalized_answer1}}.

Type { in any text field to see the full list of available variables. See Instructor Notes for more on using variables.

Progress Bar Settings

Control how viewers interact with the video progress bar:

When to use each:

• Default: General informational content
• Locked: Training videos where sequential viewing is important
• Hidden: Short videos or immersive experiences

Language Settings

Default Language

Set the default language for your video. This is the language the AI will speak and display content in unless the viewer chooses otherwise.

Available Languages

Choose which languages viewers can select from during onboarding. Only selected languages will appear as options.

Translation

Toggle translation on or off for your video visuals:

• Enabled — Visual content will be translated based on the viewer's selected language
• Disabled — Visuals remain in the original language

This is useful when you want to maintain brand consistency or when translations might not be accurate for specialized terminology.

Onboarding Options

Control what viewers see before the video starts:

Pronunciations

Define how specific words should be pronounced by the AI voice. This is especially useful for:

• Brand names
• Technical terms
• Names of people or places
• Acronyms

Adding Pronunciations

1. Click Add to create a new entry
2. Enter the Word as it's written (e.g., "Nesoi")
3. Enter the Pronunciation phonetically (e.g., "Neh-soy")
4. Click the play button to preview how it sounds
5. Click Save to apply

Examples

Pronunciations are saved at the organization level and apply to all your videos.

Response Timing

Response Timing controls how long the AI instructor waits after a learner pauses speaking before it responds. This is useful when learners need time to think or formulate longer answers without being interrupted.

Minimum Wait Time

How long the AI waits after the learner finishes a sentence before responding. This is used when the system is confident the learner is done speaking.

• Range: 0.5 – 5.0 seconds
• Default: 0.5 seconds

Increase this value if the AI responds too quickly after learners finish a thought.

Maximum Wait Time

The longest the AI will wait before responding, even if it thinks the learner might continue speaking. This prevents awkward long silences.

• Range: 1.0 – 10.0 seconds
• Default: 3.0 seconds

Increase this value to give learners more time to pause and continue speaking without being interrupted.

Recommended Settings